Client Service Specialist
Shelly’s is focused on getting new client accounts open and assisting in ongoing account maintenance. Shelly has a degree in Psychology and completed her graduate degree while working in an adolescent drug treatment center. After acquiring her master’s degree, she worked as a counselor at a residential shelter for children who had been smuggled and trafficked into the USA from different countries around the world. She also taught English to adult refugees before resigning to raise her children. Her experience living in Mexico and doing service work in Africa sparked awareness of the need for and love of ongoing humanitarian efforts in all its forms. To maintain some professional development during this phase of life, Shelly wrote and published a novel and continues to write still. She wanted to use her experience working with others as a source of inspiration in her writing, offering a voice for those who are not typically heard or considered.